Skip to content
Close
LOGIN
en
de
Start Free Trial
Contact us
en
de
Start Free Trial
Contact us
government-agencies

Government & Defence

Every delivery logged. Every sensitive item in control.

Government agencies, ministries and defence facilities receive classified correspondence, sensitive procurement documents and equipment shipments every day. FP Trax logs every incoming item at the point of arrival, controls release to the named authorized recipient and creates a permanent chain of custody record. Nothing enters your facility unrecorded.

Nothing sensitive changes hands without a traceable signature.

Book a Demo Call

Potential issue: A classified document arrives at your agency. It is signed for by whoever is at the front desk. The named officer is never notified. Three days later nobody can say who handled it or where it went.

In a government or defence context, that is not an operational inconvenience. It is a security incident.

FP Trax logs every incoming item the moment it arrives. Only the named authorized recipient receives notification. Collection requires a digital signature from that individual. Every step is recorded with a timestamp, a staff name and a location.

Nothing enters your facility unrecorded. Nothing sensitive changes hands without a permanent digital trail.

Why use FP Trax at government agencies and defence

  • Registered on arrival: Nothing enters unrecorded
  • Controlled deliveries: Restricted items released only to authorized recipients
  • End‑to‑end tracking: Shipments traced from dock to final destination
  • Full custody trail: Instant access for incident investigations
  • GDPR compliant: Data on your infrastructure, no third‑party access

Every item logged. Every handover signed. Every facility covered.

 

 

trax-comp-mob

Track your assets - Try 30 days for free

Create account. → Download the mobile app. → Track of what is important to you.

Try 30 days, no credit card or strings attached.
Start Free Trial

How FP Trax is used at government departments

From configuring a new site to generating the monthly SLA report, FP Trax handles the operational detail so your team can focus on the service.

Handle parcels or letters

The service team scans all incoming item using FP Trax on any device. (even offline) FP Trax logs the carrier, item type, recipient and timestamp. The right person is notified immediately. Every item has a record from the moment it arrives.
Recipients collect and sign

The named recipient collects and signs on screen or via a smart locker. FP Trax records the handover permanently. When reception is unstaffed, smart locker integration keeps deliveries flowing without your team on site.
Audit report exported

Exporting a complete SLA /audit report per site is done in a few clicks. Departments or offices  can see their own delivery volumes, handling times and collection rates in real time. No phone calls. No manual reports.
Secure asset management
Maintain a strict chain of custody for every critical asset. FP Trax provides full traceability for secure IT equipment, tactical gear, communication devices, and sensitive files. Assign items to authorized personnel, track their exact location, and receive automated alerts for overdue returns. Total accountability with zero blind spots. 
Inventory

Keep track of quantities in real time.  Perhaps IT-accessories, stationery or general consumables held in a shared storage room. FP Trax attributes each withdrawal to the right team and eliminates duplicate ordering across the organisation.
New site is live in minutes

FP Trax configures the site with specific delivery categories, escalation contacts and SLA thresholds. Staff authenticate using the client's existing credentials. No passwords to manage, no IT project required.

How parcel tracking can be handled

There are many different ways of how parcels and assets can be handled with FP Trax.
FP Trax works with every delivery model your mailroom uses. Each one logs the handover automatically.
traxflow-01
Collect at reception

Recipient receives a notification with sender, reference and collection point. They walk to reception, confirm identity and sign on screen. Signature, time and name stored automatically. The most common model for office and campus environments.
Delivery to desk

The parcel is assigned to a delivery run in FP Trax. Mailroom staff delivers to the recipient's floor or office. The recipient signs on the operator's device at handover. Collection point and timestamp recorded without the recipient visiting reception.
Smart locker collection

Parcel placed in a locker. FP Trax sends the recipient their personal code. They collect at any time without reception needing to be staffed. Collection logged the moment the door opens. Works 24 hours a day.
Personal delivery
The parcel is intended for a specific employee. Internal mail scans the parcel, delivers it directly to the employee, and the employee signs for the delivery digitally on a tablet or smartphone.
Delivered to a room
The parcel is a stock-up delivery intended for a storage room. Internal mail scans the parcel and the room’s QR/barcode, then takes a photo of the parcel placed on the correct shelf.
Authorized colleague pickup

Recipient designates a colleague to collect on their behalf. FP Trax records both names: the original recipient and the person who collected. The audit trail shows the authorization and the handover separately.

Built for the security demands of government and defence

Government agencies, ministries and defence facilities receive correspondence and shipments that demand controlled handling from the moment they arrive. Classified documents, restricted procurement materials, legal notices and equipment deliveries all require a documented chain of custody and controlled release to the authorized individual.

FP Trax provides a structured incoming mail and delivery security workflow. Every item is logged and held at the receiving point until the authorized recipient actively collects it. No items are left on shared desks, passed to colleagues or placed in open trays. The collection signature is permanent, timestamped and tied to a named individual with verified identity through your existing directory.

When a security incident involves an incoming item, the full handling record is available immediately: who received it at the dock, where it was held, who was notified, when they collected and who signed. An investigation that previously required days of manual searching through paper logs takes seconds in FP Trax.

Defence facilities and military installations manage high volumes of equipment deliveries, spare parts, procurement shipments and sensitive correspondence. At a base or installation, every incoming item needs a documented chain of custody from the point of arrival to the assigned unit or individual. FP Trax provides that record automatically. Package is logged on arrival, the responsible unit is notified and collection is confirmed with a digital signature. Every movement is traceable, every handover documented, without additional administrative overhead.

For agencies operating across multiple buildings, regional offices or installations, FP Trax runs the same controlled process at every location from one platform. Security managers, facility officers and central administration all see the same record in real time. No phone calls to regional offices to check whether an item arrived. No manual reconciliation across locations.

Meeting the strictest data sovereignty requirements is non-negotiable. FP Trax can be deployed fully on-premise within your own secure infrastructure, or securely hosted on Microsoft Azure. In either environment, the system integrates directly with your existing Active Directory or Azure AD tenant for Single Sign-On (SSO). User profiles and recipients sync automatically, meaning no manual administration, no new passwords to manage, and a rapid, secure go-live. 

 

Ready to stop losing track of things?

Book a Demo Call
bg-video-161758688

SERVICE VIDEO

Showcase your awesome service with quality video content.
Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy

27K

1.2MIO

Lorem ipsum dolor sit amet,
consetetur sadipscing elitr, sed
diam sit amet, consetetur elitr.		Lorem ipsum dolor sit amet,
consetetur sadipscing elitr, sed
diam sit amet, consetetur elitr.
27001
ISO 9001
14001
team-small-07
Gene CernanAstronaut, Apollo 17
“When you head on out to the Moon, in very short order, and you get a chance to look back at the Earth, that horizon slowly curves around in upon himself, and all of sudden you're looking at something that is very strange, but yet is very, very familiar, because you're beginning to see the Earth evolve.”
team-full-02
Gene CernanAstronaut, Apollo 17
“When you head on out to the Moon, in very short order, and you get a chance to look back at the Earth, that horizon slowly curves around in upon himself, and all of sudden you're looking at something that is very strange, but yet is very, very familiar, because you're beginning to see the Earth evolve.”
team-small-05
Gene CernanAstronaut, Apollo 17
“When you head on out to the Moon, in very short order, and you get a chance to look back at the Earth, that horizon slowly curves around in upon himself, and all of sudden you're looking at something that is very strange, but yet is very, very familiar, because you're beginning to see the Earth evolve.”
team-full-03-1
Gene CernanAstronaut, Apollo 17
“When you head on out to the Moon, in very short order, and you get a chance to look back at the Earth, that horizon slowly curves around in upon himself, and all of sudden you're looking at something that is very strange, but yet is very, very familiar, because you're beginning to see the Earth evolve.”