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hostpital-delivery1

Hospital & Healthcare

Deliveries tracked. Handovers documented.

A regional hospital handles 300 to 500 internal deliveries a day. Medical supplies, equipment, personal parcels.
FP Trax records every one from the loading dock to the department.

Book a Demo Call

When a medical device or drug delivery changes hands without a documented record, that is a compliance problem.

When a parcel goes missing in a hospital, someone spends the afternoon tracking it down by phone. 

For a hospital that handles pharmaceuticals, sterile supplies and sensitive patient items, that is not good enough.

FP Trax connects your receiving dock to every department in the building. A scan at arrival creates an immediate digital record. The recipient gets an automatic notification. They collect and sign on screen.

Every step is logged with a timestamp, a name and a collection point. For compliance audits, incident reviews or routine checks, the full record is there in two clicks.

 

What FP Trax help hospitals and healthcare with

  • The right supplies, the exact GLN, the exact right time
  • Medical equipment and assistive aids – always traceable
  • Laundry cycles tracked, nothing lost between rounds
  • Every handover between regions, sites and wards documented

 

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How hospitals use FP Trax

From pharmaceutical deliveries to track exact amount of gloves, face masks or laundry, every item follows the same documented process. From incoming scanning to final delivery in a GLN location, department or receiver. All documented. No exceptions.

Handle parcels or letters

The service team scans all incoming item using FP Trax on any device. (even offline) FP Trax logs the carrier, item type, recipient and timestamp. The right person is notified immediately for delivery in person, or to a room. Every item has a record from the moment it arrives.
Delivery to a location

FP Trax uses GLN‑identified hospital rooms to ensure items reach the correct location. When a delivery arrives, the item is scanned together with the room’s GLN barcode, and a photo confirms it’s placed correctly. The system logs who handled the item and notifies the right person that it has been delivered to the correct room.
Inventory

Keep track of supplies in real time. From pharmaceuticals to clinical consumables or stationery, FP Trax logs exactly who collects each item from shared storage and assigns it to the correct department—reducing waste and preventing duplicate orders across the hospital.
Audit report exported

Exporting a complete SLA /audit report per site is done in a few clicks. Departments or offices  can see their own delivery volumes, handling times and collection rates in real time. No phone calls. No manual reports.
Asset management service
Stop wasting time searching for misplaced medical equipment. FP Trax tracks everything from IV pumps and wheelchairs to IT devices. Know exactly where your critical assets are, check them out to specific wards, and get automatic alerts if equipment goes missing.
New wing is live in minutes

FP Trax configures the site, department or wing with specific delivery categories, escalation contacts and SLA thresholds. Staff authenticate using the client's existing credentials. No passwords to manage, no IT project required.

How parcel tracking can be handled

There are many different ways of how parcels and assets can be handled with FP Trax.
FP Trax works with every delivery model your mailroom uses. Each one logs the handover automatically and keep things easy with automatic notifications.
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Collect at reception

Recipient receives a notification with sender, reference and collection point. They walk to reception, confirm identity and sign on screen. Signature, time and name stored automatically. The most common model for office and campus environments.
Delivery to desk

The parcel is assigned to a delivery run in FP Trax. Mailroom staff delivers to the recipient's floor or office. The recipient signs on the operator's device at handover. Collection point and timestamp recorded without the recipient visiting reception.
Smart locker collection

Parcel placed in a locker. FP Trax sends the recipient their personal code. They collect at any time without reception needing to be staffed. Collection logged the moment the door opens. Works 24 hours a day.
Personal delivery
The parcel is intended for a specific employee. Internal mail scans the parcel, delivers it directly to the employee, and the employee signs for the delivery digitally on a tablet or smartphone.
Delivered to a room
The parcel is a stock-up delivery intended for a storage room. Internal mail scans the parcel and the room’s QR/barcode, then takes a photo of the parcel placed on the correct shelf.
Authorized colleague pickup

Recipient designates a colleague to collect on their behalf. FP Trax records both names: the original recipient and the person who collected. The audit trail shows the authorization and the handover separately.
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SERVICE VIDEO

Showcase your awesome service with quality video content.
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27K

1.2MIO

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Gene CernanAstronaut, Apollo 17
“When you head on out to the Moon, in very short order, and you get a chance to look back at the Earth, that horizon slowly curves around in upon himself, and all of sudden you're looking at something that is very strange, but yet is very, very familiar, because you're beginning to see the Earth evolve.”
team-full-02
Gene CernanAstronaut, Apollo 17
“When you head on out to the Moon, in very short order, and you get a chance to look back at the Earth, that horizon slowly curves around in upon himself, and all of sudden you're looking at something that is very strange, but yet is very, very familiar, because you're beginning to see the Earth evolve.”
team-small-05
Gene CernanAstronaut, Apollo 17
“When you head on out to the Moon, in very short order, and you get a chance to look back at the Earth, that horizon slowly curves around in upon himself, and all of sudden you're looking at something that is very strange, but yet is very, very familiar, because you're beginning to see the Earth evolve.”
team-full-03-1
Gene CernanAstronaut, Apollo 17
“When you head on out to the Moon, in very short order, and you get a chance to look back at the Earth, that horizon slowly curves around in upon himself, and all of sudden you're looking at something that is very strange, but yet is very, very familiar, because you're beginning to see the Earth evolve.”

Built for the compliance demands of healthcare delivery management

Hospital deliveries carry a different weight to ordinary parcels. A pharmaceutical shipment, a piece of sterile medical equipment or a patient-sensitive item arriving at your loading dock is not just a logistics event. It is the start of a chain of custody that your compliance team, your quality auditors and your GDPR officer may all need to account for.

FP Trax creates a complete digital record at every handover point. The delivery arrives and is scanned in. The receiving team logs the item, the carrier and the delivery type. The department or named recipient gets an automatic notification. Collection is confirmed with a digital signature. Every step carries a timestamp and a staff name. For hospitals operating under ISO 27001, internal quality audit protocols or CQC inspection requirements, that full record is available in two clicks and exportable in seconds.

Personal parcels and staff mail follow the same documented workflow, with GDPR compliance built in by default. Recipient data is stored on your own infrastructure. No third party access. No data leaving your hospital network.

Ward and department deliveries are where most hospital tracking systems break down. A supplier drops equipment at a ward entrance. A courier hands a package to a healthcare assistant with no record system. The item enters the ward and nobody can say who took it, when or where it went.

FP Trax extends tracking to every delivery point in the building. Any staff member with the app can scan an incoming item, assign it to the correct recipient and close the chain of custody on the spot. Ward leads, department managers and your facilities team all see the same record in real time.

For hospital networks with multiple sites, wings or satellite clinics, your logistics leadership gets unified visibility from one dashboard. Volume by department, pending collections, average handling time per location and unresolved delivery exceptions are all visible without a single phone call. Reporting that previously took a facilities manager half a day to compile manually takes two clicks.

Reusable medical equipment, laundry cycles and item loan management can also be tracked through the same platform. One system. One audit trail. Everything your next inspection requires already documented.

Ready to stop losing track of things?

Book a Demo Call
27001
ISO 9001
14001